ADVANCED

Privacy Policy

Effective Date: 08/20/2014

TRUSTe European Safe Harbor certification

This privacy policy applies to the web sites cordium.com, and any content from or through the web sites, including any subdomains (these are referred to in this document collectively as the “Web Sites”), owned and operated by HedgeOp Compliance, LLC, a Delaware limited liability company, doing business as Cordium (“Cordium”) (referred to either as “Cordium”, “we” or “us”). This privacy policy describes how Cordium collects and uses the personal information you provide on the Web Sites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Cordium has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers only information that is collected through this Web Site, cordium.com.

TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at info@cordium.com. If you are not satisfied with our response you can contact TRUSTe here.

U.S.—E.U. and U.S.–Swiss Safe Harbor

Cordium complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Cordium has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Cordium’s certification, please visit http://www.export.gov/safeharbor/(under previous name HedgeOp Compliance, LLC).

1. Information Collection and Use

We may collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number
  • Information about your business such as company name, company size, business type

We use this information to:

  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Respond to your questions and concerns
  • Improve our Web sites and marketing efforts

 

2. Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as inputting your contact information into our CRM or email marketing system. These companies are authorized to use your personal information only as necessary to provide these services to us.

Legal Disclaimer
We may also disclose your personal information:

  • As required by law, such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • If Cordium is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • To any other third party with your prior consent to do so

 

3. User Access and Choice

If your personally information changes, or if you no longer desire our service, you may ask to have it corrected, amended, removed or deleted by emailing our Customer Support at info@cordium.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opt-Out Preferences
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at info@cordium.com.

4. Tracking Technologies / Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on our Sites. We do not link the information we store in cookies to any personally identifiable information you submit while on our Sites.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A session cookie may be used when you viewing second-level information on our websites which require you to first input contact information. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies may be used to track general website traffic on our sites. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our Sites, but your ability to use some areas of our Sites will be limited.

Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the Sites, to track users’ movements around the Sites and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

3rd Party Tracking
The use of cookies by our technology partners or service providers is not covered by our privacy policy. We do not have access or control over these cookies.

5. Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

6. Additional Information

Links to 3rd Party Sites
Our Sites include links to other Web sites whose privacy practices may differ from those of Cordium. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media Widgets
Our Web site may include Social Media Features, such as the Facebook “like” button, Share This button or interactive mini-programs that run on our Sites. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes To This Policy
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

7. Contact Us

Cordium – US
3 Park Avenue, 14th Floor
New York, NY 10016
212-515-2800
info@cordium.com

Cordium- UK
2nd Floor, 130 Jermyn Street
St James’s, London
SW1Y 4UR
United Kingdom
info@cordium.com