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Cookie Policy


Effective Date: 05/25/2018

This policy

This policy sets out how we use cookies or other information downloaded to your device when you browse or any other website owned, operated or provided by Columbo TopCo Limited, a limited company incorporated in England & Wales (registered number 09332651) and/or any of its subsidiary undertakings (referred to either as “Cordium”, “we” or “us”).  Please also read our Privacy Policy, which explains how we process personal data.

What are cookies?

There are 4 main types of cookies, as defined by the ICC:

 Strictly necessary cookies – enable services you have asked for, such as cookies used for user input, authentication, multi-media content players, shopping baskets or e-billing.  These are typically “session cookies” and are deleted at the end of or shortly after the end of the session.  Consent is not required for these cookies.

Performance cookies – collect anonymous information about how visitors use a website, such as the pages visitors go to most often. They do not collect information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous and is only used to improve how a website works.  However, consent is required for these cookies.

 Functionality cookies –  remember choices you make to improve your experience, such as your user name, and may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. These cookies require consent.

 Advertising cookies –  are used to deliver adverts more relevant to you and your interests.  These also need consent. However, we do not run advertisements and do not use such cookies.

Cookies we use in our Website

Cordium and our partners, affiliates or analytics or service providers (such as website developers and SEO specialists) use cookies or similar tracking technologies. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. You can control the use of cookies at the individual browser level but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use very few cookies on our websites, mostly from Marketo and Google Analytics, and we do not allow advertising or advertising cookies. When you visit our website, we will notify you of any cookies we use and will only use cookies that require consent after you have given consent.

Strictly necessary cookies

cookie_notice_accepted, a cookie with either a true or false value so we know if you consented to the other cookies or not. (Expires: 1 month)

Cookies we only use with your consent

1. Marketo cookies.

_mkto_trk, a performance cookie, Marketo’s main munchkin cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), and current timestamp (this visit). This cookie is passed to Marketo upon form submission and used when de-duplicating contacts. This cookie also tracks visitor activity when a visitor comes from a Marketo email link we’ve sent them. (Expires: 2 years)

2. Google Analytics, a performance cookie, helps website owners measure how users interact with website content. No personal data is sent to Google. (Expires: After session)

3. Twitter, a performance cookie, used to support our blog’s Twitter social widget. (Expires: After session)

4. When you use certain features enabled by third parties, cookies may be set.  For example, YouTube or Vimeo may set the VISITOR_INFO1_LIVE cookie to manage bandwidth for video playback. (Expires: After session)

Withdrawing consent

If you choose to, you can flush your browser of cookies from time to time to remove all cookies and data stored in them. You can also adjust your browser settings to refuse all cookies or indicate when a cookie is being sent. However, if you do disable cookies you may find you are unable to access certain content or functionality on the website.

Here are instructions for disabling cookies in some common web browsers:

1. Go to the Safari menu.
2. Click on the Preferences.
3. Click the ‘Security’ tab.
4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+
1. Click on ‘Tools’ in the menu bar
2. Click on ‘Options…’
3. Click on ‘Privacy’ Tab in the top section
4. From the drop down box select ‘Use custom setting for history’
5. Un-tick the box that says ‘Accept Cookies From Sites’
6. Click OK and Close the screen.

Internet Explorer 7.0+
1. Click on ‘Tools’ in the menu bar
2. Click on ‘Options’
3. Click on ‘Privacy’ Tab on top section
4. Click on the ‘Advanced” button
5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’
6. Click OK and Close the screen.

Google Chrome 8.0+
1. Click to ‘Tools Menu’
2. Click on ‘Options’
3. Click on ‘Under the Bonnet’
4. Click on ‘Cookie Setting’ button and tick ‘Block all third-party cookies without exception’

Contact Us

If you have any questions, you can always contact us by email at